Program Coordinator, Housing Facilities & Operations
Job Description
Operating Title
Program Coordinator, Housing Facilities & OperationsLong Classification Title
Program Coordinator ICampus Location
DurhamDepartment
UNH HousingSummary of Position
Acceptable minimum level of education
Bachelor'sAcceptable minimum years of experience
2 yearsPosting Number
PS4690FY24Other minimum qualifications
- Bachelor’s degree and 2 years of facilities management related experience.
- Position requires strong oral and written communication skills, computer skills and a valid driver’s license.
Additional Preferred Qualifications
- Position prefers candidates with strong oral and written communication skills in English and Spanish languages.
- Experience working in housing facilities at an institution of higher education and one year of past supervisory experience is preferred.
- Knowledge of building trades, grounds, and housekeeping fields as well as basic building life safety and fire codes.
- Knowledge of construction materials means and methods.
- Financial analysis skills related to facilities management, purchasing and procurement experience.
Salary Information
Quicklink for Posting
https://jobs.usnh.edu/postings/61616Percent Time Information (FTE)
1.00Grade
15EEO Statement
The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Institution Information
Posting Date
06/20/2024Open Until Filled
YesPosting Open to Internal Candidates Only?
NoInterested Internal Candidates Exist?
NoJob Category
Hourly Staff (Non-Exempt)Appointment Type
RegularDrivers License and Physical Requirements. Please check all items that apply.
Valid Drivers License and Safe Driving RecordDuty/Responsibility
- Oversee and monitor maintenance requests coming into StarRez from students and staff.
- Determine appropriate action with maintenance requests.
- Initiate work orders for Facilities Division staff to complete or refer reports within Housing, as needed.
- Follow-up with Facilities Division and residential staff to review, update, and close out work orders.
- Use data and reporting tools to identify repeat problem areas and help determine if a larger issue is evolving.
- Inspect work to ensure it meets UNH Housing standards.
- Meet regularly with Housing, Facilities, and Residential Life staff to review the progress and quality of work in assigned facilities.
- Develop and present recommendations for future facility related projects and preventative maintenance to supervisors.
Duty/Responsibility
- Manage the key and combination assignments for all resident halls and apartments.
- Ensure that all key cores and combination locks work properly and troubleshoot as needed.
- Responsible for working with the Facilities Division on key records and combination changes.
- Maintain and update the database of key and combination numbers for student and staff.
- Manage the annual distribution of keys to hall directors and apartment managers for distribution at opening.
- Oversee the management of the master key boxes in the Housing office.
Duty/Responsibility
- Support Housing’s pest and mold management systems.
- Act as point person for students who have pests, mold, or other unwelcomed conditions noted in their maintenance requests or through phone calls / emails.
- Coordinate efforts with the Environmental Health and Safety Office, Facilities, and associated vendors to correct the issue and communicate to staff and students.
- Manage the department’s Standard Operating Procedure (SOP) documentation and keep it updated through industry changes and collaboration with supervisors.
- Identify trends and attend workshops to ensure Housing and UNH are following best practices.
Duty/Responsibility
- Responsible for supervising, guiding, developing, and supporting the work repair crew for fall and spring semesters.
- Collaboratively lead the Facilities and Operations student and adjunct work crews with supervisors.
- The crews consist of approximately 12-20 student staff who perform simple repairs, paint, move furniture, complete building assessments and inspections.
- Coordinate academic year work to ensure compliance with entry into student occupied spaces.
- Help develop and manage a summer program to prepare assigned buildings for fall occupancy.
- Monitor progress and quality of work and record work completed for accuracy and to inform future planning.
- Track supply usage and tool wear and tear.
- Order supplies through departmental partners through the year and for the summer turnover program.
Duty/Responsibility
- Oversee the replacement of missing/damaged signs in Housing buildings following University guidelines and Housing signage standards.
- Identify signs needing replacement on a regular basis.
- Coordinate the order and install with the vendor including review of submittals, proofs, and install quality assurance.
- Perform other duties as assigned
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