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Lead Dishwasher

Job Description

Posting Number

PG194301SP

Internal Recruitment

No

Working Title

Lead Dishwasher

Anticipated Hiring Range

$35,845 - $37,184

Work Schedule

40 hours per week; work hours may vary based on business needs; work schedule may include nights, weekends and holidays.

Job Location

Raleigh, NC

Department

NC State Dining

About the Department

NC State was named a great place to work in the 2022 Forbes annual survey as the best large employer in North Carolina. NC State embodies a culture that values collaboration, creativity, innovation, and teamwork. We provide a team-oriented culture, work/life balance, and work that makes a difference in our community, the state, and beyond. We also offer great benefits for SHRA permanent positions, including tuition reimbursement at any university in the UNC system, healthcare, vacation, holiday and sick leave, paid parental leave, retirement and more. You can even join the NC State Wellness and Recreation Center and receive discounted meals on campus.

Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.

NC State Dining provides campus wide food services to students, staff, and faculty on the North Carolina State University Campus. NC State Dining operates 11 cafes, 3 food courts and 6 dining halls, 3 markets, 2 restaurants, vending, a nutritional counseling service, and a catering department. The department employs approximately 1000 temporary and student employees and approximately 165 permanent EHRA and SHRA employees.

For more information about why you should consider working for Campus Enterprises at NC State, visit our website at https://campusenterprises.ncsu.edu/dept/hr/opportunities/permanent-opportunities/

Essential Job Duties

This position serves as a Lead Dishwasher at a NC State Dining unit and will assign tasks and direct efforts of other food service technicians, temporary and student employees.

This posting is for a vacancy at On the Oval Food Court

Duties and responsibilities include, but are not limited to:
  • Supervise sanitation personnel to ensure a consistent and efficient dish-washing operation and working environment at the assigned location.
  • Assign and direct the efforts of other dishwashers to ensure all daily tasks are scheduled and completed as required.
  • Train employees in specific job assignments, to include training in the proper and safe operations of all equipment used.
  • Recognize, address, and resolve potential problems in service.
  • Work to maintain a high level of sanitation through the kitchen, dining, storage and disposal areas.
  • Sanitation work includes sweeping and mopping floors, emptying trash, and cleaning doors, windows and kitchen areas.
  • Check tables, chairs, and equipment to make sure items are in good repair.
  • May also review schedules and timekeeping for assigned staff to ensure proper employee coverage and utilization.
  • May assist with stocking of beverages and other food items.
  • Develop and maintain effective working relationships with others in order to encourage and support communication and teamwork.

Other Responsibilities

  • Model the Division’s mission and values, and foster a positive, cohesive workplace and congeniality among co-workers.
  • Understand the goals and culture of the organization, and understand how employees’ work activities, teamwork, and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture.
  • Adhere to all University policies, procedures, and regulations, and Division standard operating practices and protocols.
  • Due to operational needs of the NC State Dining department, an employee may be assigned to work in any NC State Dining department including, but not limited to, catering and special events.
  • Perform other duties as assigned to ensure NC State Dining business needs are met.

Minimum Experience/Education

Demonstrated possession of the competencies necessary to perform the work.
 
Some positions may require certification by the Department of Correction.

Other Required Qualifications

  • Experience working in fast paced food service environment.
  • Knowledge of cleaning and sanitation processes.
  • Excellence in completing all tasks and performance goals.
  • Follow written and verbal instructions.
  • Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations, to team and customers.
  • Strong written and verbal communication skills to effectively communicate with customers, peers and supervisors.
  • Requires bending, twisting, pulling and pushing. Because of the nature of food service operations and working in a kitchen, you must be able to work in extremely hot and cold conditions.
  • Must be able to lift 30 pounds above head and up to 60 pounds on rare occasions, with or without reasonable accommodation
  • Follow all safety procedures and protocols; incumbent will routinely handle sharp items such as knives and slicer blades as well as be around hot food items, food pans, ovens, fryers, steam tables, grills, etc.
  • Ability to use or learn to use email.

Preferred Qualifications

  • Experience as a commercial dishwasher in a high volume kitchen.
  • Knowledge of cleaning and sanitation processes.

Required License or Certification

N/A

Valid NC Driver's License required

No

Commercial Driver's License Required?

No

Job Open Date

10/23/2024

Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)

10/30/2024

Notice to Applicants

If you submit a resume, please make sure that the work history listed on your application is identical to the work history listed on your resume.

Special Instructions

In addition to your application you may submit an optional cover letter and resume.


Position Number

00108711

Position Type

SHRA

Position Classification Band Title

Food Services Technician

Position Classification Band Level

Journey

Position Classification Salary Range

$ 35,845 - $ 44,237

Salary Grade Equivalency

GN02

Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week)

1.0

Appointment

12 Month Recurring

Mandatory Designation - Adverse Weather

Mandatory - Adverse Weather

Mandatory Designation - Emergency Events

Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies

Time Limited Position

No

Department Id

471501 - Dining and Catering Operations

AA/EEO

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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