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Technical Support Analyst Intermediate

Job Description

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Candidates will be required to submit a video presentation answering pre-screening questions through a third-party vendor (at no cost to the applicant).

This position requires the candidate to pass an in-depth background investigation, drug screening, and motor vehicle driving record check .

Job Summary

The Division of Public Safety and Security (DPSS) provides all police and security services at the University of Michigan. It is a 24 hours-a-day, seven-days-a-week, 365-days-a-year operation. DPSS offers a progressive, integrated approach to safety and security by partnering across the University to provide a safe and secure environment for everyone in the U-M community.

Under the principal direction of department supervision, this role will provide technical support for DPSS staff and operations while working collaboratively with University Information Technology Services (ITS) support personnel. Tasks include, but are not limited to:

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

Required Qualifications*

Additional Information

All members of the Division of Public Safety and Security (DPSS) are considered Campus Security Authorities (CSAs) under The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. As such, you are required to report Clery reportable offenses that come to your attention. DPSS employees are required to complete Clery Compliance Training within the first 14 days of employment and annually thereafter.

This position may work with and/or support systems that maintain or process sensitive institutional data as defined by university policy. Successful candidates must comply with federal, state and local law and/or university policies or agreements that require the university to implement specific privacy and security safeguards including, but not limited to: CJIS, HIPAA, FERPA, and FISMA.

The position is responsible for protecting data and information from unauthorized release or from loss, alteration or unauthorized deletion; and, following applicable regulations and instructions regarding access to computerized files, the release of data, etc. as stated in a computer access agreement.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

*Please mention you saw this ad on DiversityInUniversities.*

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