DATA INTEGRITY SPECIALIST
Job Description
Job Summary
Healthcare organizations must have a health record that is created and maintained to meet the requirements of a legal business record. It must be maintained in a manner consistent with state and federal requirements. HIM professionals are charged with reconciling health records, as well as certifying them as accurate and complete. Proper management of corrections made within the health record is imperative to maintaining the best quality and integrity of information possible for patient safety purposes.
What You'll Do
BASIC FUNCTION AND RESPONSIBILITY\
The Data Integrity Specialist works at the center of the chart correction process. Coordinate the parties and interdisciplinary teams involved in each case (i.e., finance, clinical departments, and Pharmacy) and is responsible for ensuring all necessary corrections are made in a timely manner and each case is validated prior to closure to ensure that documentation is complete and accurate to support patient safety and continuity of care. The Data Integrity Specialist is also responsible for being available to respond to urgent corrections 24 hours a day/7 days a week.
Provide assistance and guidance regarding documentation needs and requirements in accordance with compliance guidelines, Joint Commission, CMS and other regulatory requirements. Possess an in depth knowledge of how to provide customers of MiChart with proper information when they are experiencing problems and to perform chart corrections.
Communicate with clinicians, health care providers, and Information Technology personnel critical and complex information on how to report and correct health record documentation, often in an urgent timeframe. Provide customer service to UMHS staff to ensure that incorrect data is identified, charting errors are communicated to the parties identified in the chart correction policy, erroneous data is corrected, and is verified that the clinical information was updated completely and correctly. Document outcomes of the chart correction process according to organization?s policies. Make independent decisions on how best to address critical registration and documentation errors impacting patient safety and direct clinicians and ancillary and clinical departments on the necessary actions that must be taken to mitigate.
Provide comprehensive management reporting of assigned HIM unit metrics supporting process control and continuous improvement to executive leaders, HIM leadership, and HIM staff. Extract data from systems, create and maintain a database of reporting information, construct queries, compile and analyze data, create regular and ad hoc reports for presentation to executives, departmental leadership, and HIM and MCIT staff. Ensure data quality, well-defined metrics, and support ongoing management review.
Create reports and perform data analysis to create new knowledge.
Notify management of errors and potential problems and provides appropriate follow-up. Work with clinicians and ancillary and clinical departments to improve processes and reduce errors. Maintain confidentiality in all aspects of the job. Notify clinicians and health care providers of misdirected results routing and the impact of potential patient safety issues. Make corrections to clinical information sent to the Health Information Exchange, Patient Portal and Care Everywhere.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES
OPERATIONS
CUSTOMER SERVICE
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Skills You Have
SKILL SET
Required Qualifications*
Desired Qualifications*
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
supervision received
General supervision is received from the Data Integrity Unit Administrative Manager.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
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