Coordinator for Student Eligibility
Job Description
Position Location
Fort Collins, CO
Work Location
Position qualifies for hybrid/in-office work
Research Professional Position
No
Posting Number
202401935AP
Position Type
Admin Professional/ Research Professional
Classification Title
Prof/Indiv Contrib II
Number of Vacancies
1
Work Hours/Week
40
Proposed Annual Salary Range
$51,000-53,000 (salary is commensurate with experience)
Employee Benefits
Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment to diversity, equity and inclusion, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.
- Review our detailed benefits information here.
- Explore the additional perks of working at CSU here.
- For the total value of CSU benefits in addition to wages, use our compensation calculator.
Desired Start Date
01/06/2025
Position End Date (if temporary)
To ensure full consideration, applications must be received by 11:59pm (MT) on
12/16/2024
Description of Work Unit
To learn about Colorado State University’s Community, People, Perks, and Purpose, please visit: https://hr.colostate.edu/prospective-employees/.
Colorado State University is a Carnegie research-extensive land grant university committed to the ideal that educated and motivated people can make a difference in the world. Colorado State expects its graduates to become active, responsible citizens who excel in a competitive world. The Office of Financial Aid operates under the Division of Enrollment and Access and provides student-centered assistance by working under Federal, State and University guidance to enable students to enroll, manage their finances, achieve their academic goals, and graduate in a timely manner.
Colorado State University is a Carnegie research-extensive land grant university committed to the ideal that educated and motivated people can make a difference in the world. Colorado State expects its graduates to become active, responsible citizens who excel in a competitive world. The Office of Financial Aid operates under the Division of Enrollment and Access and provides student-centered assistance by working under Federal, State and University guidance to enable students to enroll, manage their finances, achieve their academic goals, and graduate in a timely manner.
Position Summary
The Coordinator for Student Eligibility reports to the Assistant Director for Student Eligibility and serves as a primary member of the Student Eligibility team. The position has primary oversight and responsibility for verification, data resolution, and all forms of professional judgment appeals made in accordance with federal guidelines. The Coordinator for Student Eligibility is expected to serve as the subject matter expert in basic principles of student eligibility, application, verification, and professional judgment as prescribed by federal regulations and institutional policies which administer those regulations.
These functions are accomplished by performing these duties:
- Serve as the primary contact within the Office of Financial Aid for all student eligibility topics, verification, and professional judgment appeals
- Oversee policies, procedures, and processing of all verification, data resolution, and professional judgment appeals, including:
- Needs analysis and EFC appeals
- Cost of attendance budget appeals
- Dependency overrides
- Maintain current and up to date understanding of federal regulations and guidelines pertaining to professional judgment
- Work closely with the other Coordinator for Student Eligibility to coordinate completing all verification, data resolution, and professional judgment appeals
- Provide support as necessary to all areas of the Student Eligibility team
The Coordinator for Student Eligibility works to ensure that the Office of Financial Aid, Operations Unit, and Student Eligibility team activities are managed efficiently, effectively, compliantly, and in adherence to the mission and culture of the University.
This position is a full-time appointment, based on the CSU Fort Collins campus, with the potential for flexible work arrangements including hybrid office/remote work.
This position is a full-time appointment, based on the CSU Fort Collins campus, with the potential for flexible work arrangements including hybrid office/remote work.
Required Job Qualifications
- Bachelor’s Degree with experience in higher education.
- Two years of full-time professional experience (excluding student employee experience) working in a Title IV Financial Aid Office with a demonstrated knowledge of federal student financial aid regulations.
- Excellent oral and written communications skills, as demonstrated by application materials submitted.
- Demonstrated ability to deliver excellent customer service to students, families, and both on- and off-campus constituents.
- A personal or professional commitment to diversity as demonstrated by persistent effort, active planning, allocation of resources and/or accountability for diversity outcomes.
Preferred Job Qualifications
- Demonstrated experience managing federal, state and institution aid, budgets, and processes.
- Working knowledge of Ellucian Banner student information system.
- Master’s Degree from an accredited institution of higher education.
- Three years of full-time professional experience working in a Title IV Financial Aid Office with a demonstrated knowledge of federal student financial aid regulations, specifically in the areas of professional judgment and/or verification.
Diversity Statement
Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.
Essential Duties
Job Duty Category
Professional Judgment and Appeal Decisions
Duty/Responsibility
Establish and maintain policies and procedures for the following professional judgment appeals in accordance with federal, state, and institutional policy and guidelines:
- Needs analysis and EFC appeals
- Cost of attendance budget appeals
- Dependency overrides
Reviews forms and documentation in order to process all professional judgment appeals
Makes all necessary changes to the students Free Application for Federal Student Aid to determine if there is additional aid eligibility in accordance with federal guidelines and regulations
Update Financial Aid award based on the any EFC changes that were affected by a professional judgment decision
Reviews forms, documentation, deadlines, timeframes, and evaluation standards to ensure timely processing of appeals.
Remains abreast of federal, state, and institutional professional judgment regulations that may affect documentation needs for the listed appeals.
Maintains availability as the primary resource for issues related to professional judgment appeals and provides timely support to office staff so that they may quickly and effectively respond to student question and concerns.
Maintains availability as the primary resource for issues related to professional judgment appeals and provides timely support to office staff so that they may quickly and effectively respond to student question and concerns.
Percentage Of Time
45%
Job Duty Category
Application Verification and Data Conflict Resolution
Duty/Responsibility
Provides review and screening of all eligibility-related documents necessary to evaluate eligibility for federal student financial aid funds. Reviews student-submitted information from the Free Application for Federal Student Aid (FAFSA) against eligibility-related documents and exercises independent judgment in analysis of student/parent tax, earnings, and household data in establishing eligibility for federal student financial aid funds.
Regularly reviews exception reports to identify conflicting information, discrepancies, or other issues that are inherent to financial aid application review. Resolves identified issues and maintains a schedule for the regular review of said reports.
Remains abreast of federal, state, and institutional verification regulations that may affect documentation needs for verification of FAFSA and/or institutional aid application data.
Maintains availability as a resource for issues related to verification and provides timely support to office staff so that they may quickly and effectively respond to student questions and concerns.
Adjusts financial aid awards as required by verified changes in eligibility.
Percentage Of Time
45%
Job Duty Category
Collaboration and Student Eligibility Support
Duty/Responsibility
Actively supports varying areas of the Student Eligibility team and the Operations Unit as necessary and directed by the Assistant Director for Student Eligibility or the Associate Director for Operations
Assist with processing, reviewing and adjusting aid functions as required. Supports work as needed throughout the Operations Unit with other duties as assigned by the Assistant Director for Student Eligibility, the Associate Director for Operations, or the Director of Financial Aid.
Percentage Of Time
5%
Job Duty Category
Training and Professional Development
Duty/Responsibility
Represent OFA and the University to outside agencies. Attend professional conferences and actively engage in professional associations in order to remain current on changes to regulations, guidelines, and processes.
Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.
Percentage Of Time
5%
Application Details
Special Instructions to Applicants
To apply, please upload a cover letter that addresses the required and preferred job qualifications, a resume, and the contact information for three professional references.
CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.
References will not be contacted without prior notification to candidates. Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.
CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.
References will not be contacted without prior notification to candidates. Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.
Conditions of Employment
Pre-employment Criminal Background Check (required for new hires), On-call Status - Addressing inherent technology issues, disbursement challenges, etc. which may require assistance during "off-work" hours, Travel - Travel to conferences for federal updates, industry training, etc. , Special Requirements/Other - Credit Check Required
Search Contact
Corey Martin, martincl@colostate.edu
EEO Statement
Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.
The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715, titleix@colostate.edu.
The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836, oeo@colostate.edu.
The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836, oeo@colostate.edu.
Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education.
The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715, titleix@colostate.edu.
The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836, oeo@colostate.edu.
The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836, oeo@colostate.edu.
Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education.
Background Check Policy Statement
Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.
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