Job Summary:

Under the direction of a manager, director, executive or above, performs a variety of secretarial and administrative duties to support the management and staff of an assigned organization in accordance with established policies, procedures, systems, guidelines and objectives. Assists in resolving administrative issues and problems. This position typically works under close supervision and direction.

Essential Job Duties and Responsibilities:

* Performs a variety of secretarial and administrative duties in accordance with established policies, procedures, systems, guidelines and objectives
* Prepares, types, and edits a variety of material including correspondence, memos, reports and technical material
* Formats and prepares documents using word processing software
* Compose routine correspondence on own initiative
* Responds to requests for non-technical data and provides readily available information to authorized requestors
* Screens telephone calls, visitors and incoming correspondence and takes appropriate actions as needed
* Assists in tracking and monitoring departmental activities including pending matters, schedules, calendar events, etc. Follows up and expedites pending documents and information
* Compiles and checks information for records and reports
* May attend meetings, record proceedings and prepare and distribute meeting information
* Maintains departmental records and files
* May make reservations and travel arrangements
* Requests and maintains office supplies. Arranges for office equipment repairs and servicing as needed
* Assists in resolving administrative issues and problems, and makes referrals to appropriate staff as needed

Minimum Job Requirements:

High school degree/diploma, or equivalent, plus a minimum of three years of experience performing clerical, secretarial or administrative duties. College courses, secretarial school, and computer training desirable. Proficient in the use of a personal computer and word processing software. Knowledge of spreadsheet, database, presentation, e-mail and appointment scheduling software required. Ability to operate standard office equipment such as a computer, copy and fax machines, and calculators. Must be able to exercise tact, diplomacy, courtesy and judgment in communications with all levels of employees and outside contacts. Ability to follow written and verbal directions. Ability to perform clerical and administrative work requiring a high degree of accuracy. Ability to prioritize work, complete multiple tasks and work under deadlines. Ability to work at a computer for extended periods of time. Good oral and written communication skills.

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.